---------------------------------------------------------------------- Dell Service Provider Support Live Image Version 1.0 Readme This readme contains information about Dell Service Provider Support Live Image 1.0 ---------------------------------------------------------------------- ---------------------------------------------------------------------- Dell Service Provicer (DSP) Support Live Image provides formal support for operating system independent diagnostic tools for troubleshooting hardware and gathering information on system configuration for analysis by Dell Technical support. The tool also includes configurations tools for viewing and modifying system configuration such as RAID controllers and motherboard settings. ====================================================================== Hardware Requirements ====================================================================== * A minimum of 6 GB RAM is recommended * For optimal use/functionality at least 8 GB RAM is recommended ====================================================================== Supported Hardware Platforms ====================================================================== DSP Support Live Image supports the following Dell 8G to 12G systems: * Rack Systems: PowerEdge R720, R720xd, R620, R320, R420, R520, R820, R200, R210, R210II, R300, R310, R410, R415, R510, R515, R610, R710, R715, R805, R810, R900, R905, R910, 1950, 1955, 2950, 6950, 2970, 1850, 2850, 2800, 6800, 6850, 1800, 800, 1855, 850, 830, 860, and 840. * Blade Systems: PowerEdge M620, M420, M520, M829, M600, M605, M610, M610X, M710, M710HD, M805, M905, M910, and M915. * Tower Systems: PowerEdge T620, T320, T420, T100, T105, T110, T110II, T300, T310, T410, T605, T610, T710, 1900, and 2900. ====================================================================== DSP Features ====================================================================== * When the system is booted using the DSP Support Live Image DVD or USB key, the image is copied to the RAM. * If booting with less than 8 GB of RAM, potential exists for filling the read-write overlay (device-mapper snapshot) and preventing most system operations. If this is encountered, reboot the DSP Support Live Image. * When booting to the DSP Support Live Image, by default the system boots to the CentOS graphical user interface (GUI) desktop automatically. If you wants to boot to the MS-DOS mode, press any key when the automatic boot countdown timer is displayed. This displays the boot options menu. * When the system is booted using the Linux-Based Diagnostic tools option, by default you are logged on as dspuser. The password required to login to the 'root' account (for example, for use with ssh or OMSA) is dell. * The LiveDVD non-root user account name is 'dspuser'. This account has full access to sudo without password prompting. To obtain a root user shell double-click the gnome-terminal icon on the desktop and type 'sudo su -'. * The root account's default password may be changed by running 'passwd' from command line interface (CLI) or 'sudo passwd' if you are not at the root shell. * By default, secure shell (SSH) is enabled for the root account. * There is no firewall configured on the system and selinux is disabled. * Dell OpenManage Server Administrator(OMSA) can be launched by the icon on the desktop or by using https://localhost:1311. To login, use the username: root and the password: dell. * You may need to disable Firefox Offline Mode * Follow the self-signed certificaiton exception process: 1 In the This connection is Untrusted window, click I Understand the Risks 2 In the In understand the Risks section, click Add Exception... 3 In the Add Security Exception dialog box, click Get Certificate. 4 Click Confirm Security Exception. * The NetworkManager configures networking through DHCP when booted to the CentOS environment. If you need to set static IP(s), configure the IP from the NetworkManager applet or stop the NetworkManager and configure networking using command line interface (CLI). * Connection via VNC to display :0 is available when booted to the CentOS environment. * To run DSET, double-click the DSET icon on the CentOS desktop. The DSET report is saved to the /tmp/data folder which is accessible through ftp, http, nfs, and smb. * The /tmp/data folder is shared through httpd, vsftpd, samba, and nfs. It is also accessible using scp and sftp (as is the entire LiveDVD filesystem). * To launch Dell Online Diagnostics, double-click the OLD icon on the CentOS desktop. The Online Diagnostics GUI enables you to run hardware diagnostic tests. * Partitions and logical volume file systems (ntfs, vfat, ext2,and ext3) on the local disks are automatically mounted as read-only during boot. If you want to write to the local file system, such as editing configuration files on the local file system, you must manually mount the local file system as read-write. Provide the parameters 'nolvmmount' and 'nodiskmount' during booting to prevent automatic mounting of the local file system. * Local-disk swap is activated automatically on booting. Provide the parameter 'noswap' during booting to prevent local-disk swap. * Dell system updates can be run from the CentOS environment. Server Update Utility (SUU) and individual Dell Update Pckages (DUPs) downloaded from support.dell.com, can also be run from the CentOs environment. * Yum may be used to install additional packages from public CentOS repositories. * Many common CentOS6 commands and utilities are also available. * The following are the DOS-Based Diagnostics tools available: - MPMemory is included with the diagnostics for Dell 8G-11G servers - 32 Bit diagnostics is included with the diagnostics for Dell 8G-11G servers - Loop MPMemory is included with the diagnostics for Dell 8G-11G servers - Asset tool for Dell 8G-12G servers. ====================================================================== Known Limitations ====================================================================== * Software RAID information is not enumerated by the following diagnostic tools: DSET, OMSA, and Dell Online Diagnostics. * On Dell 8G servers with PowerEdge RAID Controller (PERC4), the SCSI storage controllers are not enumerated in OMSA and Dell Online Diagnostics. ====================================================================== DSP Support Live Image Download ====================================================================== The DSP Support Live Image can be downloaded at: http://linux.dell.com/files/DSP/DSP-1.0-Live/. The following are the files available at the download location: * DSP_SLI_1.0_A00.iso is the Binary ISO and the corresponding source RPM's image is DSP_SLI_1.0_A00_SOURCE.iso. * DSP_SLI_1.0_A00_UG is the user's guide * DELL A EULA 2-18-12 is the license document. NOTE: The DSP Live Image is being provided under terms of the Dell EULA A. ---------------------------------------------------------------------- Global Support For information on technical support, visit www.dell.com/contactus. For information on documentation support, visit support.dell.com/manuals. On the Manuals page, click Software -> Serviceability Tools (For Dell Online Diagnostics and Dell System E-Support Tool) Software -> Systems Management (For Dell OpenManage Systems Administrator, iDRAC,and DRAC documentation) ---------------------------------------------------------------------- Information in this document is subject to change without notice. © 2012 Dell Inc. All rights reserved. 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