OpenManage Integration for VMware vCenter

Resetting iDRAC

Sometimes iDRAC may become nonresponsive to requests and this results in unexpected behavior within the OpenManage Integration for VMware vCenter. The only way to recover from this state is to reset iDRAC. An iDRAC reset performs a normal reboot of the iDRAC. This reboot does not reboot the host. After you perform a reset, it takes 1 or 2 minutes for iDRAC to return to a usable state.

While iDRAC is rebooting, you may see:

  • Some delay or a communication error while the OpenManage Integration for VMware vCenter obtains its health status.

  • All open sessions with iDRAC close.

  • DHCP address for iDRAC may change. If iDRAC uses DHCP for its IP address, then there is a chance that the IP address will change. If this happens, rerun the host inventory job to capture the new iDRAC IP in the inventory data

NOTE: A soft reset of iDRAC may not always work to get iDRAC back to reusable state. You may need a hard reset. To do a hard reset, on the server,  press and hold the LED button  for 15 seconds. For more information on resetting iDRAC, refer to your version of iDRAC User’s Guide.
NOTE: Dell recommends that you place the host in maintenance mode before resetting iDRAC.
  1. In vSphere Client, under the Inventory heading, select Hosts and Clusters.

  2. From Hosts and Clusters, select the host system in the tree view and select the OpenManage Integration tab.

  3. Under Host Actions, select iDRAC Reset.

  4. On the iDRAC Rest dialog box, select the Continue iDRAC Reset, and click OK.