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Server Administrator Errors
The following table lists the Server Administrator errors that can happen while managing a system remotely:
Error Probable Cause
Could not resolve hostname This error may occur when the Web server cannot resolve the hostname you have entered.
Connection error The error may occur due to any of the following reasons:
  • If the managed system you are trying to log in to is unreachable.
  • If the Web Services for Management (WS-Man) server on the managed system is not running.
  • If the WS-Man server is running but not configured for HTTPS. For more information, see the Dell™ OpenManage Installation and Security User's Guide.
  • If the system running Server Administrator Web server has default proxy settings (not the browser proxy settings), the managed system login may fail. To fix this problem, the managed system should be accessed directly or by bypassing the proxy. For more information on configuring the proxy settings, see your operating system documentation.
Connection timeout This error may occur if the managed system you are trying to access is unreachable or taking too long to respond. This may be because the dependent service(s) on the managed system are processing other requests.
Internal error occurred This error may occur due to any of the following reasons:
  • If the dependant service(s) on the managed system are not running. For information on dependant service(s), see the Dell OpenManage Installation and Security User's Guide.
  • If the WS-Man server is running but not configured for HTTPS.
  • If the remote enablement is not installed. For information on how to install remote enablement, see the Dell OpenManage Installation and Security User's Guide.
Out of Memory This error is an operating system error. See the operating system documentation of the managed system and fix the issue and login again.
CRL file not present or bad This error may occur if you have not specified a valid CRL (Certificate Revocation List) file.
Authentication Failed This error may occur due to any of the following reasons, while running a VMwareŽ ESXi 4.1 operating system:
  • The lockdown mode is enabled while you are logged into Server Administrator. For more information on lockdown mode, see VMware documentation.
  • The password is changed while you are logged into Server Administrator.
  • You log in to Server Administrator as a normal user without administrator privileges.
Lockdown mode is enabled This error may occur if the lockdown mode is enabled on a VMware ESXi managed node while you are logged into the Dell OpenManage Server Administrator. To continue systems management operations, logout of Server Administrator, disable the lockdown mode, and login again. For more information on lockdown mode, see VMware documentation.