OpenManage Integration for VMware vCenter Version 4.3

Downloading troubleshooting bundle

About this task

NOTE: To generate the troubleshooting bundle, ensure that you log in to the vSphere web client as a user with write permission on OMIVV.
You can use the troubleshooting bundle information to help you with troubleshooting or send the information to Technical Support. To get the troubleshooting information, perform the following steps:

Steps

  1. In OpenManage Integration for VMware vCenter, click the Help and Support tab.

  2. Under Troubleshooting Bundle, click Create and Download Troubleshooting Bundle.

  3. Click the Create button.

  4. To save the file, click Download.

  5. In the File Download dialog box, click Save.

  6. In the Save As dialog box, browse to where you want to save the file, and click Save.

  7. To exit, click Close.