Accessing help and support
About this task
To provide
the information you need about your product, OpenManage Integration
for VMware vCenter offers the Help and Support tab. In this tab, you can find the following information:
Name | Description |
Product Help | Provides the following links:
|
Dell EMC Manuals | Provides live links to:
|
Administration Console | Provides a link to the Administration Console. |
Additional Help and Support | Provides live links to:
|
Support Call Tips | Offers tips on how to contact Dell Support and route your calls correctly. |
Troubleshooting Bundle | Provides a link to create and download the troubleshooting bundle. You can provide or view this bundle when you contact technical support. For more information, see Downloading the troubleshooting bundle. |
Dell EMC Recommends | Provides a link to Dell EMC Repository Manager (DRM). Use DRM to find and download all firmware updates available for your system. |
iDRAC Reset | Provides a link to reset iDRAC that can be used when iDRAC is not responsive. This reset performs a normal iDRAC reboot. |