Learn More About Inventory and Licensing
If the server data can not be retrieved and displayed, there are several possible causes:
- The server was not associated with a connection profile, and therefore an inventory task can not be completed.
- An inventory task was not run on the server to collect the data, therefore there is nothing to display.
- The number of host licenses is exceeded, and you must have additional licenses available in order for the inventory task to complete.
To verify that the server is associated with a connection profile:
- Launch the Plug-In Management Center, and select Connection Profiles.
- The Connection Profiles window is displayed, and lists all connection profiles.
- Select View/Edit to review a selected profile and verify that the server is associated with it.
- If the server is not associated with it, use this same window to add it to the profile.
- If a new profile is required for the server, select Create New.
Once the server is associated with a connection profile, the inventory task must be scheduled and run:
- From the management center, select Settings - Inventory Schedule.
- Click Edit to update or set the inventory schedule.
- From the management center, select Job Queue and the Inventory History tab.
- Click Run Now to immediately run an inventory task.
- Once the inventory task is complete, the server data can be retrieved and displayed. If the data still does not display, continue on with the licensing troubleshooting.
The Dell Management Plug-In has two types of licenses:
- Demo license: The trial version contains a demo license for one vCenter and one host (server) that are managed by the plug-in.
- Product license: The full product version contains a product license for three vCenters and the purchased number of host connections that are managed by the plug-in.
To validate how many licenses you have:
- From the management center, select Overview.
- Review the Licensing section of the Overview window to determine if you have available host licenses.
- If you have exceeded the number of host licenses, review the Licensing Learn More and the User's Guide for additional information on upgrading your license to include additional hosts.